OREKAL ATELIER

Get in Touch

We'd love to hear from you. Whether you have a question about our handcrafted leather goods, natural gemstones, orders, or anything else, our team is here to help.

GET IN TOUCH

Atelier Contact

Email Us

For orders, custom commissions, or general inquiries, write us at info@orekal.com​. We respond within 24 hours.

Call Us

Speak directly with our concierge team for immediate styling advice or order assistance at +94 769190724

Visit Us

Experience our hand-crafted leather goods and gemstones in person at our flagship atelier at Sri Lanka No65 Thisogama Ku/Thisogama​

Business Hours

Our design studio and artisan workshop are open for consultations Monday through Friday, 8:00 AM to 6:00 PM.

Get In Touch

Send a Message

Our master artisans are dedicated to translating your unique visions into reality. Reach out to discuss bespoke designs, heritage leathercraft, or private collection inquiries.

  • info@orekal.com
  • +94 7 6919 0724
  • Sri Lanka No65 Thisogama Ku/Thisogama

How Can We Help?

Whether you are seeking custom craftsmanship details, tracking a heritage piece, or commissioning an heirloom, our specialists are here to guide you.

Product Questions

Inquire about our organic leather tanning process, hand-selected rare gemstones, custom metal finishes, and specialist material care.

Learn More

Order Support

Get real-time updates on your handcrafted order, bespoke shipping tracking details, international secure transit, and returns.

Track Order

Custom Enquiries

Commission a singular piece. Our artisans collaborate on bespoke gemstone sourcing, structural leather designs, and gold inscriptions.

Inquire Now

Frequently Asked Questions

Find quick answers regarding our custom design process, commissioning guidelines, and artisan shipping standards.

How can I contact OREKAL?

You can reach our dedicated concierge service through the contact form above, or write directly to us at heritage@orekal.com. Our expert advisors are always here to assist.

We honor a prompt schedule. Our support and design teams strive to respond to every aesthetic or service inquiry within 24 business hours, Monday through Friday.

Yes. We offer secure, fully-insured international priority shipping to select global destinations. Customs, duties, and transit times will be calculated individually at checkout.

Certainly. Our artisans are glad to clarify leather sourcing details, gemstone grading, or design modifications. Simply specify the collection or bespoke item in your message.

For ongoing commissions or delivery status, please reply to your initial invoice confirmation email, or quote your Order Number in the contact form for immediate routing.

CONTACT OREKAL

Let's Start a Conversation

Have a question or simply want to learn more about OREKAL? We're always happy to hear from you.

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